We understand the transition across to Uniting Aged Well has been a little more turbulent then expected with issues around technology.

It is critical that members contact the Uniting Age Well office to report any issues that they may be experiencing and to provide them with the opportunity to rectify the issue.   We understand that further training had been requested to assist with navigating the phone/ipad and this has since been organised.

Please make sure you are maintaining your own records of travel and appointment attendance until all the teething issues have been resolved, this will ensure that you are paid appropriately.

Please also contact the ASU Member Contact Centre on 1300-855-570 to have any pay related issues logged just in case we need to escalate the matter at a later point.

The ASU is still following up on the issue of actual hours worked as opposed to average Hours for unplanned leave. Once we have reached an outcome we will be sure to notify members.

Please remember your ASU Delegates Alex Young and Doris Vasquez have transferred across to Uniting Age Well.

For further information please contact:
ASU Organiser Lorraine Di Pietrantonio | 0400 986 745 | ldipietrantonio@asuvictas.com.au

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