ASU is concerned about the proposal that Council monitors telephone calls. There has not been any consultation or agreement with ASU about this. We surveyed members.

The results are here:

  1. Are you happy about call monitoring/spying?
    Yes – 1% | No – 99%
  2. Would you be happier if there was independent monitoring?
    Yes – 43% | No – 57%
  3. Do you think it would be fairer if you were notified BEFORE being recorded?
    Yes – 88% | No – 12%
  4. Would self-initiated recording be reasonable?
    Yes – 76% | No – 24%

What’s next?
We are writing to management. We want to meet with them and raise concerns on behalf of members. It is clear that a majority of the workforce is deeply critical of this. We believe that this proposal needs to be reviewed and improved. A better way forward would be an independent expert complaint handling body to do a review involving genuine consultation with the workforce.

There has never been a better time to join the Union. Know someone who isn’t an ASU member? Ask them to join online today via

For further information please contact:
ASU Organiser Cindy O’Connor |

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