An ASU member who wouldn’t take being rebuffed by her employer has won backpay for Casey City Council workers who were underpaid while working on-call.

She informally raised her concern that workers weren’t paid properly for the calls they took while on the on-call roster, due to a misinterpretation of the enterprise agreement by the council.

After the informal approach didn’t fix the problem, with support from her ASU organiser, the issue was formally brought to the council’s attention.

There was a lot of back and forth with letters and meetings. Still, she remained resolute, and along with the expert industrial advice and negotiating skill of her ASU organiser, the council eventually conceded.

The union has been working with the council on calculations for back pay, fixing a problem that goes back years but has a legal limit of seven years for back pay.

Every single worker has a right to be paid what they are owed.

And if you are a member of the Australian Services Union, you’ll have the union by your side to get any underpayment fixed.

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